How long does shipping take?

We offer fast and reliable shipping. Orders are typically processed within 24 hours. Delivery times are: 3-5 business days depending on your location. We work with trusted couriers to ensure your order arrives quickly and in perfect condition.

Can I refund my item if I do not like it?

Yes! - We want you to love your purchase! If for any reason you’re not satisfied, we offer a 30-day return policy from the day your order is delivered. Items must be unworn, unwashed, and in their original packaging to be eligible for a return. Simply contact our customer service team to initiate the return process.

Can I exchange an item if the size is not right?

Yes! - We offer free exchanges for size issues. If your item doesn’t fit perfectly, you can easily exchange it for the right size at no additional cost. Just reach out to our support team and we’ll arrange everything for you.

How can I track my order?

You can track your order any time on our “Track Your Order” page. Simply enter the tracking number you received from us and click “TRACK” to see the latest status. Please note: In rare cases, your tracking number may be generated 1–3 working days after you place your order. As soon as it’s ready, it will be automatically sent to you via email —so keep an eye on your inbox.

How do I know which size to choose?

We recommend selecting your regular size. If you’re between sizes or in doubt, we suggest sizing up for the best fit.

Francesca™ | Cozy Sweater Collection

Name: Francesca™ | Cozy Sweater Collection
Brand: gdvfb
SKU: Blouse-25071403-multicolor-S
Price: 49.95 AUD
Availability: InStock

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"The dress feels so light and elegant without being too formal. It’s airy but still offers great coverage, perfect for warm days. The fit is relaxed and comfortable, with just the right amount of shape to flatter. I’ve already worn it several times and I’m so happy with it!"

Theresa Vaughn

"This sweater is so cozy and soft, and I love the colors — they feel cheerful but still subtle. The fit is relaxed without being too loose, and it’s warm enough for a walk outside on a crisp fall day. I’ve had several compliments already!"

Valerie Harmon

"Was hesitant at first because I hadn’t heard of the brand Vivienne, but now I’m glad I gave it a chance. I’ll be back."

Evelyn Rhodes

"Great service! Wasn’t sure what to expect, but the whole experience felt thoughtful. From the email updates to the quality of the sandals. Got them at 50% off! Love them"

Carmen Doyle

"I don’t usually write reviews but the attention to detail here impressed me. The floral 2-piece set is even prettier in person and the fit is perfect. The thank-you note inside made it feel like a gift to myself. Fast delivery too, arrived before the weekend!"

Caithlyn Campbell

"I love how light and comfortable this dress feels. The fabric is soft and breathable, perfect for warm days. The fit is flattering but relaxed — it makes me feel elegant without even trying. Definitely one of my new go-to pieces for summer!"

Wendy Monroe

"The denim dress drapes perfectly and feels like it was tailored for me. Delivery was fast and everything came neatly packed. I love the boutique vibe without the crazy prices."

Petra Simons

Francesca™ | Cozy Sweater Collection

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