join 1,200+ women who shop with confidence
OUR PROMISE TO YOU
We started Vivienne with a simple belief ā women deserve timeless pieces they can truly rely on. Every dress, top, and set we create is made to last, both in style and in quality.
Thatās why we back each order with our 30-Day Happiness Guarantee ā if you donāt absolutely love it, weāll make it right.
From our small team to your wardrobe, thank you for trusting us to bring beauty and confidence into your every day.
With love,
Vivienne
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frequently asked questions
We offer fast and reliable shipping. Orders are typically processed within 24 hours. Delivery times are:
3-5 business days depending on your location.
We work with trusted couriers to ensure your order arrives quickly and in perfect condition.
Yes! - We want you to love your purchase! If for any reason youāre not satisfied, we offer a 30-day return policy from the day your order is delivered. Items must be unworn, unwashed, and in their original packaging to be eligible for a return. Simply contact our customer service team to initiate the return process.
Yes! - We offer free exchanges for size issues. If your item doesnāt fit perfectly, you can easily exchange it for the right size at no additional cost. Just reach out to our support team and weāll arrange everything for you.
You can track your order any time on ourĀ āTrack Your OrderāĀ page. Simply enter the tracking number you received from us and clickĀ āTRACKāĀ to see the latest status.
Please note:Ā In rare cases, your tracking number may be generatedĀ 1ā3 working daysĀ after you place your order. As soon as itās ready, it will beĀ automatically sent to you via emailāso keep an eye on your inbox.
We recommend selecting your regular size. If youāre between sizes or in doubt, we suggest sizing up for the best fit.
